Henrika Mercadante returned a leaky bottle of body spray for a 26-euro refund, but ended up being charged more than 10,000 euros and losing access to her bank account.
While the Helsinki transport authority’s mobile app is convenient, using it to buy a ticket after boarding a bus or tram could end up being very costly.
Icebreakers will still be needed far into the future as winters bring more extreme phenomena, with ice masses already as thick as 10 metres in some spots.