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News from Finland in English

Consumer Issues

1 month ago

At least 15k customers in limbo after ordering from bankruptcy-hit Asko, Sotka

Up to 20,000 customers are still waiting for goods they ordered from the home furnishing chains before the bankruptcy filing.

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2 months ago

What to do if you bought a sofa from Asko or Sotka before bankruptcy filing

In Finland, a consumer’s options in a bankruptcy situation depend largely on how they paid for their purchase.

2 months ago

Stockmann customer still confused about €10k charge over Christmas

Henrika Mercadante returned a leaky bottle of body spray for a 26-euro refund, but ended up being charged more than 10,000 euros and losing access to her bank account.